The 5-Minute Lead Response System

Respond to every qualified inbound lead in under five minutes.

We connect your forms, CRM and sales team. Every good enquiry is checked, assigned and acknowledged before buyer intent goes cold.

Best fit

30+ monthly enquiries · £20k+ customer value · existing sales team and CRM

LIVE SLA Online
Demo request capturedAcme Data · UK · Enterprise
Account enriched + scoredFit score 92 / 100
Assigned to HarrietCRM + Slack updated
Prospect acknowledgedRelevant next step sent
First-response SLA01:063m 54s inside target

The response gap

Demand generation is expensive. Slow handoffs make it leak.

A broken operating path affects a fresh cohort every month. The diagnostic shows how many qualified leads keep passing through that gap before any revenue scenario is applied.

Benchmarks describe broad survey samples, not your individual revenue outcome. Use the diagnostic to model your own inputs and treat all uplift figures as scenarios.

One controlled journey

Seven handoffs. One measurable response clock.

The system is templated around a proven workflow, then adapted to your CRM, lead sources, territories, qualification rules and team ownership.

01

Capture

Every web form, demo request and qualified inbox enquiry enters one controlled workflow.

02

Enrich

Company, territory and routing fields are completed from approved data sources.

03

Score

Clear rules separate high-intent buyers from spam, students and low-fit requests.

04

Route

The right owner is assigned in your CRM and alerted in the channel they already use.

05

Acknowledge

The prospect receives a useful, on-brand first response while intent is still high.

06

Escalate

If nobody accepts the lead inside the SLA, the next owner or manager is notified.

07

Report

Every handoff, response and missed SLA becomes visible for weekly improvement.

Designed outcomeEvery qualified lead receives a relevant first response inside five minutes. Missed leads trigger a visible escalation.

Built for a specific problem

You already have demand. You need the operating discipline to handle it.

This is for B2B businesses where one missed enquiry can be worth thousands. Leads still pass through several disconnected tools and people before getting a useful response.

Strong fit
  • 30+ legitimate inbound enquiries each month
  • Typical customer or contract value around £20k+
  • An existing sales team and working CRM
  • More than one rep, region or routing rule
  • Leadership willing to define ownership and SLAs
Not the right first move
  • You primarily need more lead generation
  • You have very low inbound volume
  • No one can own qualified sales conversations
  • You want an unsupervised AI sales agent
  • You need a full CRM replacement or migration

A defined service

One lead-response system with a clear scope.

The core journey is fixed. The final configuration is tailored to your approved systems and commercial rules.

01

Lead-flow audit

Source inventory, response benchmark, ownership map and failure-mode review.

02

Process blueprint

Approved qualification, routing, response, fallback and escalation logic before build begins.

03

System build

Client-owned workflows connected to agreed forms, CRM, messaging and enrichment tools.

04

Safe first response

Approved prospect messaging with clear AI boundaries and human-review paths.

05

SLA visibility

Alerts, acceptance states, missed-SLA escalation and a practical reporting view.

06

Managed improvement

Monitoring, fixes and agreed refinements during the first three months after launch.

Scoped separately: legacy or unusual integrations, CRM migrations, data warehouse projects, outbound prospecting, custom app development and changes beyond the agreed lead-response journey.
21

Working-day implementation guarantee

If the agreed standard integrations are not live in 21 working days, your first management month is waived.

The clock starts once you have supplied the agreed access and approved the process map. Delays caused by third-party approvals, unavailable client systems or changes in scope pause the clock. This is an implementation guarantee, not a revenue guarantee.

JW
Founder / operatorJack Warren

Built with the operator

You work with the person who maps and builds the system.

Jack works directly with your revenue and sales operators to map the handoffs, build the workflows and improve the system after launch. The focus is narrow by design: reliable inbound response infrastructure for B2B teams.

The first three implementations will produce the first evidence. Results will be published only with the client’s permission.

About Jack and the operating principles

Founding cohort

Three implementations. Direct founder access. A defined launch price.

The founding cohort exists to create the first documented implementations and harden the delivery system before standard pricing begins.

Standard offerAfter cohort

Standard implementation

£15ksetup
+ £3k/monthmanaged optimisation

Same defined system, standard commercial rate. Ongoing management continues only while it remains useful and is documented in the client agreement.

Model your inbound opportunity

Fees exclude VAT where applicable and third-party software, enrichment and usage costs. Final scope is confirmed after the lead-flow diagnostic.

Straight answers

Before you put automation in the middle of a buying journey.

Is this a chatbot?

No. The service fixes the operating path around an inbound lead: capture, qualification, CRM ownership, first response and escalation. A chatbot can feed into that path, but it is not the product.

Do we need HubSpot?

No. The service is CRM-agnostic. Standard modern CRM, form, email and messaging integrations are included in scope; unusual, heavily customised or legacy systems are assessed separately.

Does AI reply to every lead?

Only within an agreed process. We define which enquiries can receive an automated first response, which need human review and what the system may say. Sensitive or ambiguous cases wait for a person.

Who owns the workflows?

You do. Workflows are installed for your organisation and managed individually. Client automations are not mixed together in a shared environment.

How quickly can this go live?

The implementation target is 21 working days after you provide the agreed access and approve the process map. If agreed standard integrations are not live by then, the first management month is waived.

What happens after launch?

The managed period covers monitoring, error handling, small routing and messaging refinements, and a monthly improvement review. Larger scope additions are proposed separately before work begins.

Can you guarantee more revenue?

No. Sales outcomes depend on lead quality, offer, team performance and many other factors. The guarantee covers implementation timing. It does not cover revenue. The diagnostic uses scenarios, never forecasts.

Start with the gap

The same slow response path affects another group of qualified leads every month.

Compare current response time with the five-minute target. See the accumulating 30-, 90- and 365-day lead count before testing any value scenario.

Measure your response gap